Terms & Conditions
A legal disclaimer
Welcome to our website. By accessing or purchasing from this site, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.
Products
All products sold on this website are handmade soaps and crafts. Because our items are handmade, slight variations in color, design, size, and scent may occur. These variations are normal and make each item unique.
Product Disclaimer
Our handmade soaps and bath products are cosmetic products intended for external use only. They are not intended to diagnose, treat, cure, or prevent any medical condition or disease. Please review ingredient lists carefully before use. If irritation occurs, discontinue use immediately.
Orders
By placing an order through our website, you agree that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion.
Pricing & Payments
All prices are listed in U.S. dollars and are subject to change without notice. Payment must be received in full before an order is processed and shipped.
Shipping
Orders are processed within our stated processing time and shipped using available carriers such as USPS or UPS. Delivery times are estimates and may vary depending on the shipping carrier and destination.
Returns & Refunds
Due to the handmade and personal nature of our products, all sales are final. We do not accept returns or offer refunds unless an item arrives damaged or there is an error with your order. Please contact us within 48 hours of delivery with photos if an issue occurs.
Intellectual Property
All content on this website, including images, product descriptions, logos, and designs, is the property of Over The Moon and may not be copied, reproduced, or used without written permission.
Limitation of Liability
Over The Moon is not responsible for any adverse reactions or damages resulting from the use or misuse of our products. Customers are responsible for reviewing ingredient information before purchasing or using our products.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of this website constitutes acceptance of any changes.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on this website.